July 31, 2006
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Full speed ahead!! So today we had our first manager’s meeting with our new CEO under the new structure. This meeting included everyone that is considered management all the way down 3 levels from the top. There were 18 managers, directors and VPs in our Houston office with around 12 on the phone from Dallas. The new guy really knows what he is doing. He has everyone go around and say what they plan on doing this week and let the entire group know their schedule.
Then when everyone was done, he broke into his direct report meeting. It was really cool when he said, “David, you stay for this part”. I am one of his direct reports but I no longer have anything to do with the part of our business that is growing. I still have valid input into how things should or could be in our server business so he wanted me included in everything they were discussing.
I am working on measures to stop the attrition we have experienced over the last 2 years of our dial up internet business. There is really no way for us to offer high speed service at the going rate so I have devised a plan to make our current customers more “sticky”. More to come.